If your card or direct debit payment fails, you will receive an email notification informing you that we were unable to process your payment for your order. Additionally, you should receive an email reminder with a payment link that allows you to pay by card, and our bank account details if paying by bank transfer.
Should your payment fail, do not hesitate to reach out to support@hokodo.co so that we can assist you in finding a solution for your payment issue.
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