Can I pay for my order before the due date?

If you wish to settle your order before the due date, you can do so depending on the payment method selected when placing your order.

• Payment by card or bank transfer: You can make an early payment at any time.
• Direct debit: If you chose this payment method, it is important to note that you cannot settle the payment in advance within seven days prior to the due date, as this could result in a double payment.

Here are the steps to follow to make an early payment:

1. Contact our customer service team at support@hokodo.co.
2. Provide the information related to your order, such as your order number and amount.

We will ensure that everything is in order to avoid any risk of double payment. Depending on your initial payment method, you may make an early payment by card (for payments originally scheduled by card) or by bank transfer (for payments scheduled by direct debit).