You cannot cancel a payment plan on your own.
Payment plans are automatically cancelled in our system once the merchant informs us that your order has been cancelled or returned.
If you need to cancel a payment plan for an order that hasn't been cancelled by the merchant, we advise you to contact the merchant directly.
Should you be unable to reach an agreement with the merchant, please get in touch with our support team at support@hokodo.co for further assistance.
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