How do I get refunded if my order is cancelled or returned?

Modified on Thu, 17 Oct at 9:59 AM

Merchants notify Hokodo when an order is fully or partially cancelled or returned. If cancellation occurs very close to or after your payment plan's due date, Hokodo will automatically process your refund. Any overpayment will be returned to you using the same payment method you initially selected for the transaction. 


Should you have any further questions related to the processing of your refund, please contact our team at support@hokodo.co.

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